{"id":2581,"date":"2013-10-06T17:57:58","date_gmt":"2013-10-06T21:57:58","guid":{"rendered":"https:\/\/www.wonderworksonline.com\/pigeon-forge\/?page_id=2581"},"modified":"2026-05-07T09:53:09","modified_gmt":"2026-05-07T13:53:09","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.wonderworksonline.com\/pigeon-forge\/location-info\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"

FAQ’S<\/h1>\n
<\/i>What will I find inside WonderWorks?<\/div>
\n

WonderWorks, the upside down building, is an indoor interactive amusement park for the mind. Fun for all ages! Experience over 100 interactive exhibits for all ages. Special features include the world\u2019s largest indoor ropes challenge course, an indoor rock wall, and laser tag.<\/p>\n<\/div><\/div><\/div>\n

<\/i>How long does it take to tour the attraction?<\/div>
\n

Allow at least 3 \u2013 4 hours but spend as much time as you like.<\/p>\n<\/div><\/div><\/div>\n

<\/i>Can I bring food into WonderWorks?<\/div>
\n

No, outside food and drinks are not permitted inside WonderWorks.<\/p>\n<\/div><\/div><\/div>\n

<\/i>Can I take pictures?<\/div>
\n

You can take pictures inside. Great photo spots in WonderWorks Pigeon Forge include: The Spacesuit, Mercury Capsule, Hurricane Simulator, and more!<\/p>\n<\/div><\/div><\/div>\n

<\/i>Where can I park?<\/div>
\n

Plenty of parking is provided at no charge in the WonderWorks Pigeon Forge parking lot in front of the building.<\/p>\n<\/div><\/div><\/div>\n

<\/i>What is the best way to dress for a day at the attraction? Any clothing that isn\u2019t permissible?<\/div>
\n

WonderWorks is a casual family-oriented attraction, therefore appropriate attire is required. Closed shoes are mandatory for some rides. Shirt & bottoms are required. No skirts or dresses permitted on the ropes course.<\/p>\n<\/div><\/div><\/div>\n

<\/i>Is the attraction wheelchair accessible?<\/div>
\n

WonderWorks is equipped with elevators for wheelchairs and strollers. Please view our ADA policy<\/a>.<\/p>\n<\/div><\/div><\/div>\n

<\/i>What is the minimum age requirement for unaccompanied children to enter WonderWorks?<\/div>
\n

To maintain a safe, family-friendly environment, guests under the age of 18 must be accompanied by a parent or guardian (21+).<\/p>\n<\/div><\/div><\/div>\n

<\/i>What forms of payment do you accept?<\/div>
\n

We accept Cash, Travelers Checks and all major US Credit Cards.<\/p>\n<\/div><\/div><\/div>\n

<\/i>Can I exit the attraction and return later in the day?<\/div>
\n

Yes, a Pigeon Forge attraction ticket allows unlimited fun all day for most times of the year. However, during Summer Season & Rainy Days, re-entry may be restricted.<\/p>\n<\/div><\/div><\/div>\n

<\/i>Are there any restrictions for any of the rides?<\/div>
\n

WARNING: <\/strong><\/p>\n

This attraction has exhibits with flashing lights and motion which may not be suitable if you have heart problems, diabetes, vertigo, seizures or any other light\/motion sensitivities.<\/p>\n

RIDE RESTRICTIONS:<\/strong><\/p>\n

Wonder Coaster:<\/strong> Rider Height Must Be At Least 4\u20190\u2033 (48\u2033) to Ride Alone or 3\u20196\u2033 (42\u2033) to Ride With An Adult. Combined Rider Weight Cannot Exceed 500 lbs. No injuries permitted.<\/font><\/p>\n

Ropes Course:<\/strong> Climber Height Must Be At Least 4’0″ (48″) to Climb Alone or 3’6″ (42″) to Climb With An Adult. Climber Cannot Be Taller Than 6’8″ (80″). Climber Cannot Weigh More Than 300 lbs. Closed-Toed Shoes Required. No Skirts or Dresses. No Injuries Permitted.<\/font><\/p>\n

Astronaut Training Gyro:<\/strong> Rider Must Be At Least 4’6″ (54″). Rider Cannot Be Taller Than 6’2″ (74″). Rider Cannot Weigh More Than 225 lbs. Long Hair Must Be Tied Up. No Injuries Permitted.<\/font><\/p>\n

Extreme Bikes 360:<\/strong> Rider Height Must Be At Least 4’4″ (52″). Rider Cannot Weigh More Than 250 lbs. Closed-Toed Shoes Required. No Skirts or Dresses. No Injuries Permitted.<\/font><\/p>\n

Rock Wall:<\/strong> Climber Weight Must Be At Least 40 lbs. Climber Cannot Weigh More Than 250 lbs. No Skirts or Dresses. No Injuries Permitted.<\/font><\/p>\n

4D XD Theater:<\/strong> Rider Height Must Be At Least 3’4″ (40″). No Injuries Permitted.<\/font>
\n<\/div><\/div><\/div>\n

<\/i>Do you offer school field trips?<\/div>
\n

Yes, WonderWorks will ignite students’ interest and hold their attention for hours. With an emphasis on science, students will learn while having the time of their lives! The WonderWorks field trip includes grade level lesson plans that correlate with the State Standards. To book school groups please fill out our booking form. (865) 868-1800 x228<\/p>\n<\/div><\/div><\/div>\n

<\/i>Do you host birthday parties?<\/div>
\n

We have several party packages<\/a> to choose from. WonderWorks is one of the top birthday party places in Pigeon Forge.<\/p>\n<\/div><\/div><\/div>\n

<\/i>Does WonderWorks serve food?<\/div>
\n

Yes, at the Wonder Caf\u00e9<\/a>. Take a break and pull up a chair to enjoy the fresh hand tossed pizza, hot dogs, popcorn, Pepsi products and more.<\/p>\n<\/div><\/div><\/div>\n

<\/i>Does WonderWorks offer an EBT\/SNAP discount?<\/div>
\n

No, WonderWorks Pigeon Forge does not currently offer a discount for EBT\/SNAP cardholders. Take advantage of a $2 off discount for all online tickets here<\/a>!<\/p>\n<\/div><\/div><\/div>\n

<\/i>When are the busiest times of the year at WonderWorks?<\/div>
\n
    \n
  • Mid-March through Late April (\u201cSpring Break\u201d)<\/li>\n
  • Memorial Day weekend<\/li>\n
  • Summer break<\/li>\n
  • Christmas break<\/li>\n
  • During Inclement Weather<\/li>\n

    <\/br>
    \nWonderWorks hosts educational field trips and other large group outings year-round. As one of Pigeon Forge’s most iconic attraction, we are popular among tourists and locals alike. Guests may experience crowds and wait times for larger attractions.\n<\/ul>\n<\/div><\/div><\/div>\n

    <\/i>How can I get a refund?<\/div>
    \n

    Your ticket is valid anytime within a year of purchase. In the unlikely event that you need to leave the attraction after you enter, please see a member of management and we can accommodate a return visit. Under normal circumstances, refunds cannot<\/strong> be issued if you are in the attraction for more than 25 minutes.*All refund requests must be made on the day of the visit.
    \n<\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

    FAQ’S<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":2435,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"g1_template_page_sidebar_right.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2581","page","type-page","status-publish"],"acf":[],"yoast_head":"\nFrequently Asked Questions - WonderWorks Pigeon Forge<\/title>\n<meta name=\"description\" content=\"Learn more about the most commonly asked questions and their answers as guests plan their visit to WonderWorks Pigeon Forge.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.wonderworksonline.com\/pigeon-forge\/location-info\/frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Questions - WonderWorks Pigeon Forge\" \/>\n<meta property=\"og:description\" content=\"Learn more about the most commonly asked questions and their answers as guests plan their visit to WonderWorks Pigeon Forge.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.wonderworksonline.com\/pigeon-forge\/location-info\/frequently-asked-questions\/\" \/>\n<meta property=\"og:site_name\" content=\"WonderWorks Pigeon Forge\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-07T13:53:09+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.wonderworksonline.com\\\/pigeon-forge\\\/location-info\\\/frequently-asked-questions\\\/\",\"url\":\"https:\\\/\\\/www.wonderworksonline.com\\\/pigeon-forge\\\/location-info\\\/frequently-asked-questions\\\/\",\"name\":\"Frequently Asked Questions - WonderWorks Pigeon Forge\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.wonderworksonline.com\\\/pigeon-forge\\\/#website\"},\"datePublished\":\"2013-10-06T21:57:58+00:00\",\"dateModified\":\"2026-05-07T13:53:09+00:00\",\"description\":\"Learn more about the most commonly asked questions and their answers as guests plan their visit to WonderWorks Pigeon Forge.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.wonderworksonline.com\\\/pigeon-forge\\\/location-info\\\/frequently-asked-questions\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.wonderworksonline.com\\\/pigeon-forge\\\/location-info\\\/frequently-asked-questions\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.wonderworksonline.com\\\/pigeon-forge\\\/location-info\\\/frequently-asked-questions\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Plan Your Visit\",\"item\":\"https:\\\/\\\/www.wonderworksonline.com\\\/pigeon-forge\\\/location-info\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Frequently Asked Questions\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.wonderworksonline.com\\\/pigeon-forge\\\/#website\",\"url\":\"https:\\\/\\\/www.wonderworksonline.com\\\/pigeon-forge\\\/\",\"name\":\"WonderWorks Pigeon Forge\",\"description\":\"Pigeon Forge Attractions\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.wonderworksonline.com\\\/pigeon-forge\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.wonderworksonline.com\\\/pigeon-forge\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.wonderworksonline.com\\\/pigeon-forge\\\/#organization\",\"name\":\"WonderWorks Pigeon Forge\",\"url\":\"https:\\\/\\\/www.wonderworksonline.com\\\/pigeon-forge\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.wonderworksonline.com\\\/pigeon-forge\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.wonderworksonline.com\\\/pigeon-forge\\\/wp-content\\\/uploads\\\/sites\\\/6\\\/2019\\\/10\\\/WWTN-MOB.png\",\"contentUrl\":\"https:\\\/\\\/www.wonderworksonline.com\\\/pigeon-forge\\\/wp-content\\\/uploads\\\/sites\\\/6\\\/2019\\\/10\\\/WWTN-MOB.png\",\"width\":361,\"height\":73,\"caption\":\"WonderWorks Pigeon Forge\"},\"image\":{\"@id\":\"https:\\\/\\\/www.wonderworksonline.com\\\/pigeon-forge\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Frequently Asked Questions - WonderWorks Pigeon Forge","description":"Learn more about the most commonly asked questions and their answers as guests plan their visit to WonderWorks Pigeon Forge.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.wonderworksonline.com\/pigeon-forge\/location-info\/frequently-asked-questions\/","og_locale":"en_US","og_type":"article","og_title":"Frequently Asked Questions - WonderWorks Pigeon Forge","og_description":"Learn more about the most commonly asked questions and their answers as guests plan their visit to WonderWorks Pigeon Forge.","og_url":"https:\/\/www.wonderworksonline.com\/pigeon-forge\/location-info\/frequently-asked-questions\/","og_site_name":"WonderWorks Pigeon Forge","article_modified_time":"2026-05-07T13:53:09+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.wonderworksonline.com\/pigeon-forge\/location-info\/frequently-asked-questions\/","url":"https:\/\/www.wonderworksonline.com\/pigeon-forge\/location-info\/frequently-asked-questions\/","name":"Frequently Asked Questions - WonderWorks Pigeon Forge","isPartOf":{"@id":"https:\/\/www.wonderworksonline.com\/pigeon-forge\/#website"},"datePublished":"2013-10-06T21:57:58+00:00","dateModified":"2026-05-07T13:53:09+00:00","description":"Learn more about the most commonly asked questions and their answers as guests plan their visit to WonderWorks Pigeon Forge.","breadcrumb":{"@id":"https:\/\/www.wonderworksonline.com\/pigeon-forge\/location-info\/frequently-asked-questions\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.wonderworksonline.com\/pigeon-forge\/location-info\/frequently-asked-questions\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.wonderworksonline.com\/pigeon-forge\/location-info\/frequently-asked-questions\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Plan Your Visit","item":"https:\/\/www.wonderworksonline.com\/pigeon-forge\/location-info\/"},{"@type":"ListItem","position":2,"name":"Frequently Asked Questions"}]},{"@type":"WebSite","@id":"https:\/\/www.wonderworksonline.com\/pigeon-forge\/#website","url":"https:\/\/www.wonderworksonline.com\/pigeon-forge\/","name":"WonderWorks Pigeon Forge","description":"Pigeon Forge Attractions","publisher":{"@id":"https:\/\/www.wonderworksonline.com\/pigeon-forge\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.wonderworksonline.com\/pigeon-forge\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.wonderworksonline.com\/pigeon-forge\/#organization","name":"WonderWorks Pigeon Forge","url":"https:\/\/www.wonderworksonline.com\/pigeon-forge\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.wonderworksonline.com\/pigeon-forge\/#\/schema\/logo\/image\/","url":"https:\/\/www.wonderworksonline.com\/pigeon-forge\/wp-content\/uploads\/sites\/6\/2019\/10\/WWTN-MOB.png","contentUrl":"https:\/\/www.wonderworksonline.com\/pigeon-forge\/wp-content\/uploads\/sites\/6\/2019\/10\/WWTN-MOB.png","width":361,"height":73,"caption":"WonderWorks Pigeon Forge"},"image":{"@id":"https:\/\/www.wonderworksonline.com\/pigeon-forge\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.wonderworksonline.com\/pigeon-forge\/wp-json\/wp\/v2\/pages\/2581","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.wonderworksonline.com\/pigeon-forge\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.wonderworksonline.com\/pigeon-forge\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.wonderworksonline.com\/pigeon-forge\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.wonderworksonline.com\/pigeon-forge\/wp-json\/wp\/v2\/comments?post=2581"}],"version-history":[{"count":32,"href":"https:\/\/www.wonderworksonline.com\/pigeon-forge\/wp-json\/wp\/v2\/pages\/2581\/revisions"}],"predecessor-version":[{"id":8382,"href":"https:\/\/www.wonderworksonline.com\/pigeon-forge\/wp-json\/wp\/v2\/pages\/2581\/revisions\/8382"}],"up":[{"embeddable":true,"href":"https:\/\/www.wonderworksonline.com\/pigeon-forge\/wp-json\/wp\/v2\/pages\/2435"}],"wp:attachment":[{"href":"https:\/\/www.wonderworksonline.com\/pigeon-forge\/wp-json\/wp\/v2\/media?parent=2581"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}