WonderWorks does not share, sell or solicit your information. WonderWorks collects information to better address your questions and concerns.
WonderWorks respects the privacy concerns of the users of its Internet Sites (“Sites”), and has created this privacy statement to explain what information we gather from your visit to our Sites, and how such information may be used.
USE OF INFORMATION: As a general policy no personally identifiable information, such as your name, address, or e-mail address, is automatically collected from your visit to the WonderWorks site. However, certain non-personal information is recorded by the standard operation of WonderWorks Internet servers. Information such as the type of browser being used, its operating system, and your IP address is gathered in order to enhance your online experience.
Our Sites use various order forms for you to request information, products, and services. We collect contact information (such as your name, mailing and/or e-mail address), and when appropriate, financial information (your credit card number) to process your request or purchase. Contact information from an order form is used to fulfill orders, and to provide information about our company to you if requested.
The contact information is also used to get in touch with you when necessary regarding your order. Financial information that is collected is used to process your request for products and services, and will not be shared with third parties who are not involved with the transaction.
WonderWorks may disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with WonderWorks rights or property, other WonderWorks web site users, or anyone else that could be harmed by such activities.
WonderWorks welcomes the general public to enjoy an interactive experience and will make a reasonable effort to accommodate any special needs.
WonderWorks is wheelchair accessible with elevator access to all levels of the attraction. Wheelchairs are not available on property but guests are able to bring their own.
Trained service animals are permitted to accompany visitors with disabilities. Exhibits that focus on the sense of touch and feel include: Hurricane Shack, Titanic, Bed of Nails, Pull Yourself Up, Sound Lab and Wonder Simulators.
The majority of exhibits within the WonderWorks attraction are visual and include signage to explain how they work.
WonderWorks follows the ADA guidelines for allowable service animals. Trained service animals are welcome to accompany any guests who require their assistance due to a disability. All other pets or animals are not permitted in the museum.
Per ADA guidelines, service animals are:
-Dogs of any breed and size
-Trained to perform a task directly related to a person’s disability
-Service animals are not emotional support or comfort dogs, because providing emotional support or comfort is not a task related to a person’s disability
All sales are final. WonderWorks is not able to make refunds.