Frequently Asked Questions

FAQ’S

What safety measures have you enacted for COVID-19?

Please visit our COVID-19 page for details.

What will I find inside WonderWorks?

It’s an indoor interactive amusement park for the mind. Fun for All Ages! Experience over 100 interactive exhibits for all ages. Special features include the World’s largest indoor ropes challenge course, laser-tag and Pigeon Forge magic show, The Wonders of Magic, starring master magician Terry Evanswood.

How long does it take to tour the attraction?

Allow at least 3 – 4 hours but spend as much time as you like.

Can I bring food into WonderWorks?

No, outside food and drinks are not permitted inside WonderWorks.

Can I take pictures?

You can take pictures inside. Great photo spots in WonderWorks Pigeon Forge include: The Spacesuit, Mercury Capsule, Hurricane Simulator, and more!

Where can I park?

Plenty of parking is provided at no charge in the WonderWorks Pigeon Forge parking lot in front of the building.

What is the best way to dress for a day at the attraction? Any clothing that isn’t permissible?

WonderWorks is a casual, family-oriented attraction. We suggest you dress comfortably. Closed shoes are required for our ropes course. No skirts or dresses permitted on the ropes course. Please dress family friendly.

Is the attraction wheelchair accessible?

WonderWorks is equipped with elevators for wheelchairs and strollers. Please view our ADA policy.

What is the minimum age requirement for unaccompanied children to enter WonderWorks?

Children under age 14 must be accompanied by a Guest age 14 or older to enter WonderWorks.

What forms of payment do you accept?

We accept Cash, Travelers Checks and all major US Credit Cards.

Can I exit the attraction and return later in the day?

Yes, a Pigeon Forge attraction ticket allows unlimited fun all day, come and go as you please.

Are there any restrictions for any of the rides?

WARNING:

This attraction has exhibits with flashing lights and motion which may not be suitable if you have heart problems, diabetes, vertigo, seizures or any other light/motion sensitivities.

RIDE RESTRICTIONS:

Wonder Coaster: Rider Height Must Be At Least 4’0″ (48″) to Ride Alone or 3’6″ (42″) to Ride With An Adult. Combined Rider Weight Cannot Exceed 500 lbs. No injuries permitted.

Ropes Course: Climber Height Must Be At Least 4’0″ (48″) to Climb Alone or 3’6″ (42″) to Climb With An Adult. Climber Cannot Be Taller Than 6’8″ (80″). Climber Cannot Weigh More Than 300 lbs. Closed-Toed Shoes Required. No Skirts or Dresses. No Injuries Permitted.

Astronaut Training Gyro: Rider Must Be At Least 4’6″ (54″). Rider Cannot Be Taller Than 6’2″ (74″). Rider Cannot Weigh More Than 225 lbs. Long Hair Must Be Tied Up. No Injuries Permitted.

Extreme Bikes 360: Rider Height Must Be At Least 4’4″ (52″). Rider Cannot Weigh More Than 250 lbs. Closed-Toed Shoes Required. No Skirts or Dresses. No Injuries Permitted.

Rock Wall: Climber Weight Must Be At Least 40 lbs. Climber Cannot Weigh More Than 250 lbs. No Skirts or Dresses. No Injuries Permitted.

4D XD Theater: Rider Height Must Be At Least 3’4″ (40″). No Injuries Permitted.

Do you offer school field trips?

Yes, WonderWorks will ignite student’s interest and hold their attention for hours. With an emphasis on science, students will learn while having the time of their lives! The WonderWorks field trip includes grade level lesson plans that correlate with the State Standards. To book school groups please fill out our booking form. (865) 868-1800 x228

Do you host birthday parties?

We have several party packages to choose from. WonderWorks is one of the top birthday party places in Pigeon Forge.

Does WonderWorks serve food?

Yes, at the Wonder Café. Take a break and pull up a chair to enjoy the fresh hand tossed pizza, hot dogs, popcorn, Pepsi products and more.

When are the busiest times of the year at WonderWorks?
  • Mid-March through Late April (“Spring Break”)
  • Memorial Day weekend
  • Summer break
  • Christmas break
How can I get a refund?

Your ticket is valid anytime within a year of purchase. In the unlikely event that you need to leave the attraction after you enter, please see a member of management and we can accommodate a return visit. Under normal circumstances, refunds cannot be issued if you are in the attraction for more than 25 minutes.*All refund requests must be made on the day of the visit.